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Services 2018-05-26T01:23:08+00:00

Big Island Property Management Services

When you are choosing a Vacation Rental Management company, its important to consider the strengths of a local firm with history and reputation for excellence. Our in-depth knowledge and experience make our property management company one of a kind in our state. We have been managing Vacation Rentals in Paradise for over 20 years and we have lived in the Islands for all of our lives. We are here to offer world travelers their dream vacation!

We have a team which oversees all of the day to day operations: repairs, owner communications, property showings, cleanings, check ins, public relations and guest needs. We are on call every day for any emergency. We are constantly working on internet marketing and administrative details which keep the reservations coming in and the business running smooth.

Fully computerized reservation accounting. The moment an inquiry is received, they are logged into our system for follow up. All rents, taxes and cleaning fees are itemized and credited to the relevant property.

The owner statements are generated in PDF form and put in your DropBox  no later than the 15th of the month for the previous month’s income and expense. Our statements are very detailed and easy to read. (we can send you a sample report)

We pay all the service people from the rents received: cleaners, handyman services, contractors, yard care, etc. Our management fee is 25% of the gross rent before taxes. We prefer that you set your utilities up on your own autopay,

We will take care of any emergency repairs or appliance replacements, after consulting with you and sending photos if necessary.

January 31st, the previous year’s income will be reported in a 1099. Cleaning fees are considered income, but they are an expense, also. We provide a detailed and summarized expense report, to any owner requesting that information. We send a rent report of rents and GE/TAT taxes received to the owner or the owner’s accountant, for the previous month, so that the State of Hawaii GE reports can be filed on time.